Effect Office Management (EOM)
Duration : 02 Weeks
Participant Level : Office Staff of Govt. & Autonomous Organisation implementing Central Govt. Rules.
Course Objective : On completion of this course the participants will -
1. understand the importance of their roles in office management
2. be able to discharge the day to day duties responsibilities systematically and effectively.
Course Content :
Office Procedure : Receipts, noting and drafting filing system including guard file, Maintenance of basic records, Service Book, Forms & Returns and House keeping etc. Office Communication.
Office Management : Duties & Responsibilities of Staff (Attendance, Punctuality, Conduct & Discipline etc.), Purchase Procedure, Store & Store Accounting system, Disposal of obsolete, Unserviceable items, Replying to audit queries, and handling court cases, Interwork study unit work, Entitlement of employees (TA/DA/OTA/LTC/Advance CGEIS,CGHS, CCA etc.), Recruitment & Promotion, DPC & its activities, Roster, Recruitment Procedure, Grievance handling Procedure.
Accounting System : Preparation of budget and budgetary control, Statement of employee claims (TA/DA, Medical, GPF, Advances, withdrawal etc.), Maintaining various register, (ask book etc.), principle & policies with regard to case handling.
Welfare Measures : Retirement benefits and payment of dues to deceased Govt. Servant/Pensioner, rajbhasha implementation.
Computer Application in Office Automation : Letters, MS Office package, MS Word, MS Excel, Reply through Internet.
Attitude Development/Enhancement/Behaviour etc. : Human Communication, Development of Interpersonal Skills, Motivational Techniques, Quality awareness, Team Building & Leading, Time Management.